Shipping & delivery policy

Shipping Methods

We offer several shipping methods for your convenience, including standard and express shipping. Shipping times and costs may vary depending on your location and the shipping method you choose.

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Delivery Times

We aim to dispatch orders within 2-3 working days. Delivery times within Austria are typically between 2-5 working days. For international orders, delivery times may be longer depending on the shipping method and customs clearance times in your country.

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Shipping Costs

Shipping costs are calculated based on the weight and dimensions of the products in your order, as well as the shipping method you choose. You can see the shipping costs for your order at checkout.

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International Shipping

We offer international shipping to most countries. However, please note that international shipping times and costs may vary depending on your location and customs clearance times in your country. Any additional customs duties, taxes, or fees are the responsibility of the customer.

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Order Tracking

Once your order has been dispatched, we will send you a confirmation email with a tracking number. You can use this tracking number to track your order on our website.

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Delivery Address

Please ensure that you provide us with the correct delivery address at checkout. We cannot be held responsible for any delays or additional shipping costs incurred due to an incorrect delivery address.

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Delivery Issues

In the event of any delivery issues, please contact us immediately and we will do our best to resolve the issue as quickly as possible.

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Thank you for choosing our online clothes shop in Austria! If you have any further questions or concerns about our shipping and delivery policy, please don't hesitate to contact us.